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Disaster Recovery

Disaster Recovery

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Apptrix, by default, provides environments that have an extremely high level of availability and an exceptional history with the standard offering of Managed Application Hosting.  In addition to the highly available and redundant data center protection, network, servers, storage resources and DR Apptrix normally offers, we also offer an enhanced / expedited disaster recovery.  This is an optional service that's a step above the standard hosting offering.

Example Levels Of Program Offerings

 

 
  • Recovery Time Objective
  • Recovery Point Objective
  • % of Users Online
  • % Production Hardware
  • DR Contact list updated
  • Term

Diamond

  • Recovery Time Objective 4 hours
  • Recovery Point Objective 15 minutes
  • % of Users Online 100
  • % Production Hardware 100
  • DR Contact list updated Semi-Annual
  • Term 3 years

Platinum

  • Recovery Time Objective 24 hours
  • Recovery Point Objective 15 minutes
  • % of Users Online 75
  • % Production Hardware 75
  • DR Contact list updated Semi-Annual
  • Term 2 years

Gold

  • Recovery Time Objective 72 hours
  • Recovery Point Objective 60 minutes
  • % of Users Online 50
  • % Production Hardware 50
  • DR Contact list updated Semi-Annual
  • Term 2 years

A few terms to understand when it comes to enhanced disaster recovery:

Recovery Time Objective (RTO) – This is the potential amount of time it will take to bring recovered production systems online and available to use, after a disaster is officially declared.

Recovery Point Objective (RPO) - This is the potential amount of lost data, by time measurement due to a disaster.

% of Users Online - This is the percentage of users that will be able to access the system once the recovery process has been completed.

% of Production Hardware - This is the percentage of current used production environment hardare that will be utilized once the recovery process has been completed.

DR Contact list updated – At the frequency listed Apptrix will request an updated list of DR contacts.

Term - The contract length for the DR plan selected.

Summary

This service provides a failover from data center to data center in an expedited manner compared to the standard offering, in the event of a catastrophic failure of the originating data center itself.  It is specifically targeted toward business continuity of the Production environment. Various levels of this optional service are offered with specific capacity, timing and cost. Using Hyperconverged infrastructure (HCI) allows for faster transition of the environments from one data center to the other.  HCI moves away from discrete hardware systems and enhances the convergence factors of virtualization into a combined component for deployment and management.  The enhanced DR times and deliverables are an optional component to the Managed Application Hosting service monthly fee.

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